You can upload a copy of your nicotine prescription to your Caktus Vape account. You will only need to upload your script once, and we will automatically enclose a copy of your prescription inside all future parcels.Upload Prescription
Frequently Asked Questions
You probably have many questions about the rules, how to get a presciption in Australia?, how do the rules apply to purchasing products from Caktus Vape? and more... so we have answered the most frequently asked questions for you below.
Do I need a prescription?
The TGA requires you to have a valid prescription if you intend to import products that contain liquid nicotine; this includes nicotine vape juice, pre-filled nicotine pods and disposable vapes. You do not need a prescription to import zero-nicotine vape juice, vape devices, coils, pods & any other product that does not contain liquid-nicotine.
How do i upload my prescription to Caktus Vape?
You can upload a copy of your prescription from your Caktus Vape account dashboard, you will only need to upload your script once, and we will enclose a copy of your prescription inside all your future parcels.
Once your prescription is uploaded, as long as you use the same email address when you checkout or login before or during checkout, your prescription will automatically be attached to your order.
Click the button below to upload your prescription.Upload Prescription
Do I need to upload my prescription to Caktus Vape?
The Therapeutic Goods Administration (TGA) recommends a copy of your prescription be enclosed within the package. This is a recommendation, not a requirement.
We don't need to see or hold a copy of your prescription to ship you your parcels. We are not required to enforce or check for your prescription. However, we can enclose a copy of your prescription inside your shipped parcels at your request; this is optional and not a requirement to purchase from Caktus Vape.
Please be aware: If you don't upload a copy of your prescription to Caktus Vape or you do not hold a valid prescription, Caktus Vape cannot be held responsible for any seized shipments nor be liable for any fines you may receive.
Where can I get a prescription?
You can obtain a 3-month prescription from your GP or a 12-month prescription from any doctor/GP that is an authorised prescriber even if they are not your regular doctor. It's possible that your regular GP may not be be an authorised prescriber or not willing to prescribe nicotine e-cigarettes, so it's best to get your presciption from an authorised prescriber.
You can visit the TGA website, which lists doctors who are authorised prescribers who can issue 12-month nicotine prescriptions face to face, over the phone, online, or through email.
Quitclinics.com is the easiest, fastest solution at the moment. The whole process is done online and they can have a 12-month script emailed to you within 24hrs of filling out their application.
Please note we are not sponsored nor affiliated with quit clinics or any authorised prescribers. This is for your information only.
What is an authorised prescriber?
The Authorised Prescriber Scheme allows authorised medical practitioners to write up to a 12-month prescription for nicotine-containing vape products without getting approval from the TGA for individual patients. Any medical practitioner can sign up for the scheme, but many doctors are unaware, so they are not signed up.
If your doctor/GP is not an authorised prescriber, they will likely write your prescription for a maximum of 3-months as they don't need to get separate approval for individual patients from the TGA if its 3-months or under.
You can visit the TGA website, which lists doctors who are authorised prescribers who can issue 12-month nicotine prescriptions face to face, over the phone, online, or through email, even if they are not your regular doctor.
Can I be denied a prescription?
The prescription vaping model's core reason is to balance the need to prevent young people from taking up nicotine e-cigarettes while allowing current smokers access to vape products for smoking cessation. This means your doctor is unlikely to give you a prescription if you are not or never have been a smoker trying to quit smoking cigarettes.
What will my doctor ask me to get a prescription?
Your doctor or authorised prescriber may ask you questions about your smoking history, how many cigarettes you smoke daily and how long you have smoked. If you currently vape, they may ask you how much nicotine vape juice you consume daily, weekly or monthly and what nicotine strength/s you vape. Your script may also note the volume and the nicotine strength you discuss with your doctor, so it's best to understand the information below to help you answer their questions.
- The amount you vape
Your prescriptions may contain a volume (ml) amount that can be imported per order. If you are unsure how much e-liquid you consume, it's better to over-estimate your consumption than under-estimate when speaking with your doctor or authorised prescriber.
- The strength you vape
Your prescriptions may contain a nicotine strength limit (mg) that can be imported. Suppose you don't buy a single strength vape juice, i.e. 6mg, for every bottle in your usual order. In that case, it's best to inform your doctor or authorised prescriber that your nicotine strength varies, or you plan on starting on high nicotine strength juice and slowly lowering it over time. Your doctor can then note a range of strength on your prescription, for example, 6mg to 20mg.
- The repeats on your script
Your prescriptions may contain the number of times you can use it (Repeats), so it's best to explain your current purchasing frequency to your doctor or authorised prescriber so they can match your repeats to your purchase volume. However, the repeats on your script are specific to making your purchase at an Australian Pharmacy, not through the personal importation scheme.
- The length of your script
Your prescriptions will contain a valid time-period. The length is dictated by how many cigarettes you smoked daily, how many years you were a smoker for and what methods you have tried in the past to quit smoking other than vaping. For example, an ex-smoker who smoked 20+ cigarettes a day and was a smoker for 11+ years, who has previously tried nicotine gum & patches, is more likely to be written a 12-month prescription.
Do I need a prescription to ship with DHL Express?
DHL Express will only ship parcels for customers to Australia that have a prescription uploaded to Caktus Vape. DHL has implemented their own company policy around vaping products and requires us as the shipper to digitally provide them with a copy of your prescription before we dispatch your parcel. This rule only applies to DHL Express. Aus Post will ship your parcel with or without a prescription enclosed within the parcel. Because of this, you will only be given the option to ship with DHL Express at checkout if you have a prescription uploaded to Caktus Vape.
Will customs inspect my parcel for the prescription?
Potentially... Not all parcels are checked at the border; the overwhelming majority are not. In addition, there are tens of thousands of packages moving through the border every hour, so it's not possible to check every single parcel. However, the Australian Border Force (ABF) officials can stop your import at the Australian border in the event your package is flagged to be inspected, and you don't hold a valid doctor's prescription.
What happens if my parcel is inspected by customs?
The Australian Border Force (ABF) is tasked with enforcing prescriptions. If your parcel is flagged for inspection at the border, the ABF has the authority to stop your import if you don't hold a valid prescription.
If no prescription is enclosed in the package, the ABF may request the (Therapeutic Goods Administration) TGA to investigate whether you hold a valid prescription or not. In this case, you will be contacted by the TGA, and they may request you to send a copy of your prescription. If you do not provide a copy of your prescription, the TGA has the power to order that the ABF seize and destroy the goods.
Please be aware: If you don't provide a copy of your prescription to Caktus Vape or you do not hold a valid prescription, Caktus Vape cannot be held responsible for any seized shipments nor be liable for any fines you may receive.
How many times can I use my prescription?
Your prescription may mention the number of times you can use it (Repeats). However, the repeats on your script only apply when making your purchase at an Australian Pharmacy. When you make your purchase with Caktus Vape, you are importing using the personal importation scheme; We are not a pharmacy, so we are not required to record or report how many times your script has been used.
How much nicotine e-liquid can I order?
The TGA says if you are using the Personal Importation Scheme, you can order a maximum of 3 months' supply at any one time. The 3 month supply rule has always been the case when importing nicotine-containing vape products, even before October 1st 2021. However, a 3-month supply is not a one-size-fits-all rule and is calculated based on your unique vaping habits as discussed with your doctor or authorised prescriber.